Apartment Community Management

One of our primary goals is to forge a close working relationship with each of our clients. We are keenly aware that every investor has a unique set of investment strategies and objectives. Our customer centric and property specific approach allows us to help our clients reach their investment objectives. It is our attention to detail and our commitment to the success of our clients that has made us one of Atlanta's premier property management firms.

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Our Team

Our management team is made up of licensed property managers who have received education and designations from industry leading organizations such as the National Association of Residential Property Managers (NARPM), Institute of Real Estate Management (IREM), and the Certified Commercial Investment Member (CCIM) Institute. Their expertise is a tremendous asset for the development and implementation of tailored asset management strategies. It also allows us to provide our clients an in-depth understanding of the market and the trends that affect them. This understanding allows our team to respond to a rapidly changing market, one that can impact an individual property or an entire investment portfolio.

Our Services

Clients enrolled in our Apartment Community Management program are offered the following services:

• Development of a comprehensive marketing and business plan, including property specific operations manuals and protocols
• Provide assistance and advice on the rehabilitation, capitalization, and disposition of real estate assets
• Development of long-term investment strategies
• Cash flow analysis, pro forma analysis, financial modeling, and budget forecasting
• Acquisition studies and due diligence

• Onsite staff performance analysis, including mystery shopping and tenant survey implementation
• Initial and recurring training in all aspects of apartment management, leasing, accounting, and maintenance
• Ongoing performance monitoring aimed at increasing property profitability
• Property management software integration and training
• Human resource and vendor outsourcing

• Implementation of effective online and print advertising
• Best practices review for lead response and conversion
• Extensive tenant screening techniques
• Lease and lease addendum review and standardization
• Maintenance Property Rehabilitation
• Maintenance reporting, coordination, and tracking
• Oversight of restoration and property repositioning projects
• Access to our extensive vendor network
• Utility analysis and conservation program

• Bank reconciliation
• Budget preparation
• Preparation of monthly balance sheet and income statements (including variance to budget)
• Customizable online reporting of financial performance
• Debt collection letters and referral services

• Development of a custom community web site with integrated online tenant portal and ePayment access
• Effective tenant retention and community building programs
• Direct interaction with third parties on an as needed basis; developers, contractors, attorneys, accountants and government agencies
• Orderly and systematic transfer of operating responsibilities under difficult circumstances
• Access to guaranteed tenant payment programs